Category: Client Relation & Case Management

10 Best Office Closed for Holiday Messages

By Holly Sheriff MSLS • November 20, 2019
10 best office closed for holiday messages. These messages are suitable for autoresponders, emails, text messages, and in-office posters. Thanksgiving Standard Message Our office will remain closed until the end of this week for Thanksgiving Holidays. We assure you that all your emails will be answered in the order they are received as soon as [..] The post 10 Best Office Closed for Holiday Messages appeared first on Best Virtual Paralegal, LLC.

Proper Phone Etiquette in the Workplace

By Holly Sheriff MSLS • October 29, 2019
Proper telephone etiquette in the workplace is very important. Proper telephone etiquette can be ultimate keys to gain positive impression from clients. There is a right way of making or answering calls and you must adhere to the rules especially when you are representing a law firm. It is essential to ensure that every call [..] The post Proper Phone Etiquette in the Workplace appeared first on Best Virtual Paralegal, LLC.

Be an ALLY for LGBTQ Clients

By Holly Sheriff MSLS • June 2, 2019
  Historically, society has not been a good ALLY towards the Lesbian, Gay, Bisexual, Transgender, Questioning, also known as Queer, (LGBTQ) community. Law firms are not exempt from the intolerance of the Lesbian, Gay, Bisexual, Transgender, Questioning, also known as Queer, community. These negative attitudes may still affect how law firm staff unintentionally interact with [..] The post Be an ALLY for LGBTQ Clients appeared first on Best Virtual Paralegal, LLC.

Mobile Signatures – Sent via my I-Device

By Holly Sheriff MSLS • January 23, 2019
By Holly A. Sheriff, MSLS, Edited By Lawrence A. Constance, BME, AS You’ve received plenty of emails that end with “sent from my iPhone or my iPad” or other mobile email signatures. But are you and your staff using them the right way? Is your law firm sending the message you want or need to [..] The post Mobile Signatures – Sent via my I-Device appeared first on Best Virtual Paralegal, LLC.

Client Contact Guidelines

By Holly Sheriff MSLS • October 27, 2018
The Attorney Panic Button’s™ TOP 20 Paralegal Guidelines For Client Communication Whether you retain the services of a virtual paralegal or your law practice employs a traditional paralegal it is extremely important that you train, educate, and set Client Contact Guidelines for your paralegal and other support staff to follow when they are tasked with dealing with [..] The post Client Contact Guidelines appeared first on Best Virtual Paralegal, LLC.
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